Supporting behavioural and cultural insights (BCI) teams in countries

Many countries are increasingly investing in understanding behavioural and cultural factors to achieve more evidence-informed, effective and people-centred policies and services.

WHO/Europe provides support to countries that wish to establish a team or unit to drive the implementation and impact of behavioural and cultural insights (BCI) for health. 

Based on the experience of others who have set up such units, WHO/Europe proposes 8 overall considerations for countries:

  • ensure buy-in and involve stakeholders
  • determine location
  • identify funding
  • develop a strategy
  • plan staffing and upskilling of team members
  • identify focus areas of health
  • plan projects (a mix of complex projects, early wins and policy advice)
  • manage ethical questions.

A document with policy considerations has been developed to help guide discussions about these topics in countries.

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